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Citizens Advice service for RN Veterans

Seafarers’ Advice & Information Line (SAIL) is the only Citizens Advice service dedicated to seafarers across the UK.

SAIL has been giving support to merchant seafarers and fishermen for 20 years. It has now expanded and can give free advice to anyone who has ever served in the Royal Navy. We can also help their partners, widows and widowers.

Of course, this includes CONA members.

Advice is given by phone, email or letter. All advice is free, fast and confidential.

SAIL can give advice on all of these and many more –

* Benefits

* Pensions

* Debts and money problems

* Housing issues

* Problems at work

* Maritime charity grants

* Consumer problems

* Family-related issues

* Immigration

SAIL has 6 advisers, all of whom are professional and fully trained.

SAIL is independent from the government, and from the Royal Navy.

How to get advice

You can contact a SAIL adviser in any of these ways -

• Call 08457 413 318 or 020 3597 1580 between 10 and 4 on weekdays. You can request an immediate call back if the call is expensive for you. There’s an answer phone service at other times.

• Email advice@sailine.org.uk

• Use the contact page on the SAIL website www.sailine.org.uk/contact-us

There's more information on the SAIL website www.sailine.org.uk

Seafarers’ Advice & Information Line (SAIL) is the only Citizens Advice service dedicated to seafarers across the UK.

 

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Scottish Veterans Residences

The Scottish Veterans Residences, offers accommodation and support to ex-servicemen/women in need. We are the oldest ex-service charity in Scotland and since our formation in 1910 we have supported over 60,000 veterans. We have three sites in Edinburgh, Glasgow and Dundee with single occupancy en-suite rooms/flats with a wide range of excellent communal facilities. Whilst we are most likely to be of interest to those returning to Scotland we have supported former UK Armed Forces personnel from a wide range of nationalities.

As you are aware at the point that they leave the military, personnel face impending homeless and joblessness often many miles from their support networks and with little experience of how things operate in the civilian world. We are able to provide an extensive array of support that can help with transition/resettlement into civilian life including:

1. Fully qualified housing/support staff able to assist with income maximisation, applying for

benefits, registering for housing and a host of life skills including registering with

GPs/Dentists, budgeting etc.

2. Integrated therapeutic counsellors to help those with mental health issues and access to

other organisations such as the Veterans Welfare Service, Combat Stress and Veterans 1st

Point.

3. Integrated Employment Mentors with access to considerable funding for courses as well as

expert guidance on CV writing, training, volunteering and employment opportunities.

4. Access to funding to help veterans using our support services to furnish their permanent

accommodation when they move on.

5. Relationships with several social housing providers who are keen to house veterans coming

from our service.

Scottish Veterans Residences offers service personnel assistance to transition into civilian life and can provide a level of resettlement far in excess to that which most servicemen/women are entitled to at the end of their career. We help veterans apply for permanent, affordable accommodation and make best use of the wide range of support available to veterans whilst waiting for housing to become available.

Our website is http://www.svronline.org/

 

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